FAQ

Where can I find The Voiyk Store Application Guide?
Latest version of Voiyk store application guide is posted in Facebook Voiyk Store Application photos. To see the guide please click here

How can I install the The Voiyk Store application?
Login to Facebook and click www.facebook.com/VoiykConnect link to buy and install  the application.

How can I buy the The Voiyk Store application?
When you click buy now link, Facebook will request the authorization for the application.
After the authorization you’ll have the option to setup the application on your page or profile. Selecting personal profile or page will take you to the payment. After realizing the payment with Paypal you’ll be directed to the Facebook page where you’ll fill client_id, user_id and your page name.

How can I add store tab?
If you’ve added Voiyk Store Tab to your profile, click on the profile in the upper right corner, then click on + Add a new tab and select Voiyk Store.

If you’ve added Voiyk Store to you page, open your page and click on + Add a new tab and select Voiyk Store.

I can’t see Voiyk Store tab in + section
If you can’t see Voiyk store tab in your profile wait for a while and try again later.

If you’ve added Voiyk store to your page click edit page. Find Voiyk Store Application in applications section and click Application Settings to add the tab

I can’t see edit section on my Facebook page.
If you can’t see the edit section under the logo on your Facebook page than you are not administrator for that page. Please contact your page administrator and ask to be added as administrator.

I installed the application but get the error message.
If you see an error message then you don’t have access to the Application or your store is in passive mode. Please click here to contact us; your store will be available ASAP

What is User ID?
User ID is the number which defines Facebook users. To get the your user ID, log in to Facebook and click on your profile. You’ll have your ID number in you browser address bar. Red section below is you User ID

http://www.facebook.com/#!/album.php?profile=1&id=XXXXXXXXXXX

What is Client ID
Client ID is the number which defines a page or your personal profile. To get your Facebook Client ID, open your page and than click on the profile logo.
The last numbers is your client ID. Red section below is you User ID

http://www.facebook.com/#!/pages/Voiyk/XXXXXXXXXXXXXXX?ref=ts

If you added the Voiyk Store to your profile, your Client ID and User ID is same

Why do you need my Client ID and User ID?
Voiyk store application uses this information to organize and setup your store.

I have another question.
Please contact us for further questions